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Application Development
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Modul
Application Development
4 Themen
40 Min.
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Learn about Pega’s application development capability and how you can create applications using low-code tools like App Studio.
Best practices for keeping your Pega applications running smoothly
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Modul
Best practices for keeping your Pega applications running smoothly
3 Themen
25 Min.
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Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using Pega Community, guardrails, and...
Configuring business conditions
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Modul
Configuring business conditions
2 Themen
20 Min.
Pega Customer Service 8.7 -
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Creating a new Cosmos application
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Modul
Creating a new Cosmos application
2 Themen
30 Min.
Pega Platform 8.4 -
Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack.
Low-code defined
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Modul
Low-code defined
4 Themen
45 Min.
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Pega Platform™ provides an application development environment where citizen developers and system architects alike create digital solutions to...
Digital messaging
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Modul
Digital messaging
4 Themen
30 Min.
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Email bot cases and responses
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Modul
Email bot cases and responses
2 Themen
25 Min.
Pega Platform 8.7 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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Modul
Email Manager portal
5 Themen
55 Min.
Pega Platform 8.7 -
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Intelligent routing
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Modul
Intelligent routing
4 Themen
1 Std.
Pega Platform 8.7 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Pega Email Bot configuration
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Modul
Pega Email Bot configuration
3 Themen
45 Min.
Pega Platform 8.7 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...