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Always-On Outbound Customer Engagement
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Misión
Always-On Outbound Customer Engagement
7 Módulos
7 Retos
5Â horas 55Â minutos
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Misión
Cross-Sell on the Web Extended
1 Misión
6 Módulos
8 Retos
13Â horas 20Â minutos
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hubâ„¢ and provides the best practice for implementing enterprise-level...
Decisioning Consultant
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Misión
Decisioning Consultant
5 Misiones
1 day 7Â horas 25Â minutos
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Pega Customer Decision Hub Foundation
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Misión
Pega Customer Decision Hub Foundation
5 Módulos
7 Retos
4Â horas 30Â minutos
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Learn about the business problems Pega Customer Decision Hubâ„¢ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Process AI Essentials
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Misión
Pega Process AI Essentials
4 Módulos
3 Retos
3Â horas 5Â minutos
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Preparation for 1:1 Customer Engagement Implementation
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Misión
Preparation for 1:1 Customer Engagement Implementation
3 Módulos
11 Retos
7Â horas 10Â minutos
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Learn how to prepare your Pega Customer Decision Hubâ„¢ environment to start development right away. Build your own always-on customer brain from the...
System Architect
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Misión
System Architect
3 Misiones
18 Módulos
16 Retos
1 day 20Â horas 35Â minutos
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Learn the core principles of application development on Pega Platformâ„¢. Business users and delivery team members use these principles to plan and...
Building the customer analytical data model
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Módulo
Building the customer analytical data model
9 Temas
1 h 55Â minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Módulo
Building the Customer Insights Cache
9 Temas
1 h 45Â minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Preparing Customer Decision Hub for development
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Módulo
Preparing Customer Decision Hub for development
3 Temas
40Â minutos
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hubâ„¢ application through an automated, end-to-end process by using...