Search
Defining a customer Microjourney
-
モジュール
Defining a customer Microjourney
5 トピック
50 分
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Customizing the appearance of a form
-
モジュール
Customizing the appearance of a form
4 トピック
40 分
-
Organize information for end-users by using layouts and controls for easy navigation through forms.
Decision tables and trees
-
モジュール
Decision tables and trees
4 トピック
35 分
-
Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Design system history and definition
-
モジュール
Design system history and definition
3 トピック
41 分
-
This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...
Determination of user and business needs
-
モジュール
Determination of user and business needs
4 トピック
47 分
Pega Platform 8.5 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Determining user and business needs
-
モジュール
Determining user and business needs
4 トピック
47 分
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Identifying duplicate Cases
-
モジュール
Identifying duplicate Cases
1 トピック
10 分
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
-
モジュール
Sending emails during Case processing
1 トピック
15 分
-
Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Escalating late work
-
モジュール
Escalating late work
1 トピック
10 分
-
Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Features of the Pega Constellation design system
-
モジュール
Features of the Pega Constellation design system
5 トピック
1時間 15 分
-
In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.