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Creating a child Case
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モジュール
Creating a child Case
1 トピック
15 分
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Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Temporäre Cases erstellen und permanent machen
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モジュール
Temporäre Cases erstellen und permanent machen
3 トピック
20 分
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Verwenden Sie temporäre Cases, um Speicherplatz zu sparen und die Systemleistung zu verbessern.
Szenariobasierte Test-Cases erstellen und ausführen
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モジュール
Szenariobasierte Test-Cases erstellen und ausführen
2 トピック
25 分
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Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Defining a customer Microjourney
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モジュール
Defining a customer Microjourney
5 トピック
50 分
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Decision tables and trees
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モジュール
Decision tables and trees
4 トピック
35 分
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Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
DevOps
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モジュール
DevOps
5 トピック
50 分
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Identifying duplicate Cases
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モジュール
Identifying duplicate Cases
1 トピック
10 分
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
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モジュール
Sending emails during Case processing
1 トピック
15 分
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Escalating late work
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モジュール
Escalating late work
1 トピック
10 分
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Generating test coverage reports
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モジュール
Generating test coverage reports
4 トピック
25 分
All Products -
This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...