Search
Promoting rule reuse with relevant records
-
Module
Promoting rule reuse with relevant records
1 Topic
15 mins
-
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Rule resolution
-
Module
Rule resolution
5 Topics
1 hr
-
Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...
Refining an Agile Workbench backlog
-
Challenge
Refining an Agile Workbench backlog
5 Tasks
30 mins
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Debugging application errors
-
Challenge
Debugging application errors
4 Tasks
20 mins
-
As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Automating actions when a property value changes
-
Challenge
Automating actions when a property value changes
2 Tasks
15 mins
-
The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
Creating and managing teams of users
-
Challenge
Creating and managing teams of users
5 Tasks
15 mins
-
In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Circumstancing Rules on a single variable
-
Challenge
Circumstancing Rules on a single variable
2 Tasks
30 mins
-
TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
Circumstancing Rules on multiple variables
-
Challenge
Circumstancing Rules on multiple variables
3 Tasks
30 mins
-
As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Configuring Rule resolution
-
Challenge
Configuring Rule resolution
2 Tasks
25 mins
-
Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Designating a relevant record
-
Challenge
Designating a relevant record
6 Tasks
30 mins
-
The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...