Search
Pega Constellation design system
-
Module
Pega Constellation design system
2 Topics
30 mins
-
This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega UX solution advantages
-
Module
Pega UX solution advantages
7 Topics
1 hr 30 mins
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Module
Pega UX solutions
4 Topics
1 hr
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Presenting suggestions for agents
-
Module
Presenting suggestions for agents
4 Topics
35 mins
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Adding dynamic functionality to a button
-
Challenge
Adding dynamic functionality to a button
2 Tasks
10 mins
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to Views
-
Challenge
Adding fields to Views
4 Tasks
20 mins
-
Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Displaying list data in Views
-
Challenge
Displaying list data in Views
3 Tasks
10 mins
-
The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...
Refining an Agile Workbench backlog
-
Challenge
Refining an Agile Workbench backlog
5 Tasks
30 mins
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Grouping fields in Views
-
Challenge
Grouping fields in Views
3 Tasks
15 mins
-
Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...
Customizing a View at run time
-
Challenge
Customizing a View at run time
3 Tasks
15 mins
-
GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...