Tools and knowledge to help you succeed.
Looking for instructor-led training?
Learn about Pega’s application development capability and how you can create applications using low-code tools like App Studio.
Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform™, and how to configure security policies to...
Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack.
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Add users to an application and assign users to roles based on how they interact with a case.
Learn how you can configure role-based access control by using the Access Manager.
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.