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  • Challenge

    Adding and configuring adapters

    2 Tasks

    15 mins

    Visible to all users
  • With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...

  • Challenge

    Creating and managing teams of users

    5 Tasks

    15 mins

    Visible to all users
  • In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

  • Challenge

    Creating solutions and projects

    1 Task

    15 mins

    Visible to all users
  • Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...

  • Challenge

    Creating Windows form and procedure automations

    9 Tasks

    45 mins

    Visible to all users
  • The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...

  • Challenge

    Debugging application errors

    5 Tasks

    20 mins

    Visible to all users
  • As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...

  • Challenge

    Designing a mobile app experience

    4 Tasks

    15 mins

    Visible to all users
  • GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...

  • Challenge

    Designing a mobile app UI

    3 Tasks

    15 mins

    Visible to all users
  • GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...

  • Challenge

    Importing Pega Robot Manager

    2 Tasks

    15 mins

    Visible to all users
  • MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...

  • Challenge

    Interrogating Windows and web applications

    6 Tasks

    30 mins

    Visible to all users
  • Your solution contains both projects and associated application adapters, and the next step is interrogation. The process calls for logging in to the...

  • Challenge

    Moving robots manually between workgroups

    3 Tasks

    20 mins

    Visible to all users
  • MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...

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