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24.1 Release notes
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Module
24.1 Release notes
2 Topics
25 mins
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
24.1 Ready
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Mission
24.1 Ready
3 Missions
1 Module
19 hrs 15 mins
Pega Platform '24.1 -
This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.
Assigning and completing work for Business Architects
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Module
Assigning and completing work for Business Architects
4 Topics
1 hr
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As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...
Controlling Case workflow for Business Architects
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Module
Controlling Case workflow for Business Architects
6 Topics
1 hr 25 mins
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As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Designing a Case Life Cycle
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Challenge
Designing a Case Life Cycle
8 Tasks
30 mins
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The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.
To achieve this goal...
Designing a Case Life Cycle for BAs
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Challenge
Designing a Case Life Cycle for BAs
8 Tasks
40 mins
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GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...
Case Management Foundation
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Mission
Case Management Foundation
15 Modules
14 Challenges
8 hrs 40 mins
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Begin your journey to learn about Pega’s Case Management features.
Defining a customer Microjourney
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Module
Defining a customer Microjourney
5 Topics
50 mins
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Pega Process AI overview
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Module
Pega Process AI overview
2 Topics
20 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...
Inviting users to an application
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Module
Inviting users to an application
1 Topic
10 mins
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Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.