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Designing UI for multiple devices

Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren

Creating a child Case

Temporäre Cases erstellen und permanent machen

Defining a customer Microjourney

Decision tables and trees

Digital messaging

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    Digital messaging

    3 Themen

    25 Min.

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  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Identifying duplicate Cases

Sending emails during Case processing

Escalating late work

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