Search
Adding and configuring adapters
-
Reto
Adding and configuring adapters
2 Tareas
15 minutos
-
With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
-
Reto
Adding framework components to a solution
8 Tareas
45 minutos
-
The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Adding optional Actions to a workflow
-
Reto
Adding optional Actions to a workflow
1 Tarea
5 minutos
-
InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...
Adding optional actions to a workflow for BAs
-
Reto
Adding optional actions to a workflow for BAs
2 Tareas
10 minutos
-
GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Attaching PDF files to a case
-
Reto
Attaching PDF files to a case
2 Tareas
10 minutos
-
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Overriding Case Urgency
-
Reto
Overriding Case Urgency
1 Tarea
10 minutos
-
Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
Managing application access
-
Reto
Managing application access
1 Tarea
5 minutos
-
GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...
Enforcing Service-Level Agreements
-
Reto
Enforcing Service-Level Agreements
1 Tarea
15 minutos
-
You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...
Applying advanced automation techniques and best practices
-
Reto
Applying advanced automation techniques and best practices
5 Tareas
35 minutos
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Approving work for BAs
-
Reto
Approving work for BAs
5 Tareas
20 minutos
-
In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...