Search
Email Bots for Pega Customer Service
-
Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 35 minutos
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Low-Code App Builder Extended
-
Misión
Low-Code App Builder Extended
1 Misión
19 Módulos
18 Retos
23 horas 45 minutos
-
Continue learning about low-code application development using Pega Platform™.
Pega Email Bot Foundation
-
Misión
Pega Email Bot Foundation
4 Módulos
5 Retos
4 horas 25 minutos
-
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Low-Code App Factory
-
Misión
Pega Low-Code App Factory
4 Módulos
1 h 38 minutos
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Senior System Architect
-
Misión
Senior System Architect
3 Misiones
11 Módulos
11 Retos
1 day 8 horas 55 minutos
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
System Architect
-
Misión
System Architect
3 Misiones
18 Módulos
16 Retos
1 day 20 horas 35 minutos
-
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
Configuring intelligent routing
-
Reto
Configuring intelligent routing
2 Tareas
10 minutos
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
-
Reto
Configuring the Email Manager portal
3 Tareas
15 minutos
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a case from an email
-
Reto
Creating a case from an email
4 Tareas
20 minutos
-
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a Pega Email Bot
-
Reto
Creating a Pega Email Bot
2 Tareas
15 minutos
-
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...