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Always-On Outbound Customer Engagement
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ミッション
Always-On Outbound Customer Engagement
7 モジュール
7 チャレンジ
5 時間 55 分
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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ミッション
Cross-Sell on the Web Extended
1 ミッション
6 モジュール
8 チャレンジ
13 時間 20 分
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Decisioning Consultant
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ミッション
Decisioning Consultant
5 ミッション
1 day 7 時間 25 分
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Deployment Manager for 1:1 Customer Engagement
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ミッション
Deployment Manager for 1:1 Customer Engagement
5 モジュール
5 チャレンジ
4 時間 35 分
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Pega Customer Decision Hub Foundation
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ミッション
Pega Customer Decision Hub Foundation
5 モジュール
7 チャレンジ
4 時間 30 分
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Process AI Essentials
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ミッション
Pega Process AI Essentials
4 モジュール
3 チャレンジ
3 時間 5 分
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
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ミッション
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 チャレンジ
1時間 30 分
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business...
System Architect
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ミッション
System Architect
3 ミッション
18 モジュール
16 チャレンジ
1 day 20 時間 35 分
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Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
Best practices for building accessibility into Pega applications
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モジュール
Best practices for building accessibility into Pega applications
5 トピック
1時間 15 分
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Presenting suggestions for agents
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モジュール
Presenting suggestions for agents
4 トピック
35 分
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...