Tools and knowledge to help you succeed.
Master Pega products and capabilities with advice from our experts.
Explore solutions, events, and customers
Register for our flagship virtual event
Discover program benefits and enablement resources
Extend Pega with components and apps
Manage your organization's relationship with Pega
Drive success with centralized content and resources
Find product guides and reference docs
Complete missions, earn badges, and stay current
Design Pattern Library
Explore common implementation patterns
Pega Cosmos Design System
Browse library of UI/UX templates, patterns, and components
Log in or sign up to set up user profile.
Log in or sign up to set up personalized notifications.
U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate cases...
Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though cases are increasing, they are...
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.