Search
Customer Service Developer
-
Mission
Customer Service Developer
3 Missions
3 Module
3 Challenges
22 Std.
-
In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Customer Service Low-Code Developer
-
Mission
Customer Service Low-Code Developer
5 Missions
7 Module
6 Challenges
1 day 15 Std. 42 Min.
-
Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
-
Mission
Email Bots for Pega Customer Service
4 Module
3 Challenges
2 Std. 35 Min.
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Low-Code App Builder
-
Mission
Low-Code App Builder
12 Module
10 Challenges
11 Std. 20 Min.
-
An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
-
Mission
Low-Code App Builder Extended
1 Mission
19 Module
18 Challenges
23 Std. 45 Min.
-
Continue learning about low-code application development using Pega Platform™.
Low-Code Maker
-
Mission
Low-Code Maker
4 Module
2 Std. 5 Min.
-
Designed for the Maker, learn to utilize the low-code technology of Pega Platform™ to configure applications that automate and streamline individual...
Pega Call
-
Mission
Pega Call
6 Module
2 Std. 15 Min.
-
Learn how Pega Call™ ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Pega Constellation View-Based UI Configuration for Low-Code Authors
-
Mission
Pega Constellation View-Based UI Configuration for Low-Code Authors
7 Module
2 Challenges
4 Std. 10 Min.
-
The Pega Constellation View-Based UI Configuration for Low-Code Authors mission prepares you to configure low-code applications using the...
Pega Customer Decision Hub Foundation
-
Mission
Pega Customer Decision Hub Foundation
5 Module
7 Challenges
4 Std. 30 Min.
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Case Management Edition
-
Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...