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24.1 Ready

  • Mission

    24.1 Ready

    3 Missions

    1 Modul

    19 Std. 15 Min.

    Pega Platform '24.1 Visible to: All users
  • This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.

Business Architect

Low-Code App Builder Extended

Pega Digital Messaging

System Architect

24.1 Release notes

  • Modul

    24.1 Release notes

    2 Themen

    25 Min.

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Configuring a dashboard

Configuring common phrases for agents

Customizing the customer service user interface

  • Modul

    Customizing the customer service user interface

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Digital messaging

  • Modul

    Digital messaging

    3 Themen

    25 Min.

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

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