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Designing UI for multiple devices
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Modul
Designing UI for multiple devices
3 Themen
30 Min.
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren
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Modul
Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren
2 Themen
20 Min.
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Modellieren Sie die Genehmigungsverarbeitung unter Berücksichtigung einer Berichtshierarchie. So können Sie ein Modell der Genehmigungen durch das...
Creating a child Case
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Modul
Creating a child Case
1 Thema
15 Min.
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Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Temporäre Cases erstellen und permanent machen
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Modul
Temporäre Cases erstellen und permanent machen
3 Themen
20 Min.
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Verwenden Sie temporäre Cases, um Speicherplatz zu sparen und die Systemleistung zu verbessern.
Defining a customer Microjourney
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Modul
Defining a customer Microjourney
5 Themen
50 Min.
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Debugging system performance
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Modul
Debugging system performance
3 Themen
1 Std.
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Decision tables and trees
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Modul
Decision tables and trees
4 Themen
35 Min.
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Identifying duplicate Cases
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Modul
Identifying duplicate Cases
1 Thema
10 Min.
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
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Modul
Sending emails during Case processing
1 Thema
15 Min.
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Escalating late work
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Modul
Escalating late work
1 Thema
10 Min.
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.