InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...

The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...

Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...

U+ Comms, a leading telecommunications company, has decided to utilize Pega Customer Decision Hub to improve its customer experience and provide...

InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...