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Low-Code App Builder Extended

Pega Digital Messaging

  • ミッション

    Pega Digital Messaging

    8 モジュール

    7 チャレンジ

    5 時間 30 分

    Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Email Bot Foundation

  • ミッション

    Pega Email Bot Foundation

    4 モジュール

    5 チャレンジ

    4 時間 25 分

    Visible to all users
  • Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

Pega Low-Code App Factory

  • ミッション

    Pega Low-Code App Factory

    4 モジュール

    1時間 38 分

    Pega Platform 8.4 Visible to all users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Application Development

Configuring business conditions

  • モジュール

    Configuring business conditions

    2 トピック

    20 分

    Pega Customer Service 8.7 Visible to all users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Creating a new Cosmos application

  • モジュール

    Creating a new Cosmos application

    2 トピック

    30 分

    Pega Platform 8.4 Visible to all users
  • Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack. 

Digital messaging

  • モジュール

    Digital messaging

    4 トピック

    30 分

    Visible to all users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Email bot cases and responses

  • モジュール

    Email bot cases and responses

    2 トピック

    25 分

    Pega Platform 8.7 Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • モジュール

    Email Manager portal

    5 トピック

    55 分

    Pega Platform 8.7 Visible to all users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

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