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Low-Code App Builder
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ミッション
Low-Code App Builder
12 モジュール
10 チャレンジ
11 時間 20 分
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An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
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ミッション
Low-Code App Builder Extended
1 ミッション
19 モジュール
18 チャレンジ
23 時間 45 分
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Continue learning about low-code application development using Pega Platform™.
Low-Code Maker
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ミッション
Low-Code Maker
4 モジュール
2 時間
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Designed for the Maker, learn to utilize the low-code technology of Pega PlatformTM to configure applications that automate and streamline individual...
Modular Enterprise Reuse Foundation
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ミッション
Modular Enterprise Reuse Foundation
4 モジュール
2 時間 25 分
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This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Low-Code App Factory
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ミッション
Pega Low-Code App Factory
4 モジュール
1時間 38 分
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Configuring common phrases for agents
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モジュール
Configuring common phrases for agents
1 トピック
10 分
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating a Rule
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モジュール
Creating a Rule
5 トピック
45 分
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Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Customizing the customer service user interface
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モジュール
Customizing the customer service user interface
2 トピック
15 分
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Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Form autofill
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モジュール
Form autofill
3 トピック
20 分
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Guiding a customer service agent with dialogs
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モジュール
Guiding a customer service agent with dialogs
2 トピック
15 分
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Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.