Search
Adding a new property to an existing entity
-
チャレンジ
Adding a new property to an existing entity
4 タスク
20 分
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Adding an external data source to a data type
-
チャレンジ
Adding an external data source to a data type
6 タスク
30 分
-
Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
Adding data records to a data object
-
チャレンジ
Adding data records to a data object
3 タスク
10 分
-
When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...
Adding fields to Views
-
チャレンジ
Adding fields to Views
4 タスク
20 分
-
Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Adding optional Actions to a workflow
-
チャレンジ
Adding optional Actions to a workflow
1 タスク
5 分
-
InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...
Adding optional actions to a workflow for BAs
-
チャレンジ
Adding optional actions to a workflow for BAs
2 タスク
10 分
-
GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Approving work
-
チャレンジ
Approving work
1 タスク
5 分
-
The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...
Approving work for BAs
-
チャレンジ
Approving work for BAs
5 タスク
20 分
-
In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...
Attaching PDF files to a case
-
チャレンジ
Attaching PDF files to a case
2 タスク
10 分
Pega Platform 8.8 -
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Attaching PDF files to a case
-
チャレンジ
Attaching PDF files to a case
2 タスク
10 分
-
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...