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Anwendungsentwicklung

Creating a new Cosmos application

  • モジュール

    Creating a new Cosmos application

    2 トピック

    30 分

    Visible to all users
  • Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack. 

Digital messaging

  • モジュール

    Digital messaging

    4 トピック

    30 分

    Visible to all users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Email bot cases and responses

  • モジュール

    Email bot cases and responses

    2 トピック

    25 分

    Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • モジュール

    Email Manager portal

    5 トピック

    55 分

    Visible to all users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Intelligent routing

  • モジュール

    Intelligent routing

    4 トピック

    1時間

    Visible to all users
  • Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Pega Email Bot configuration

  • モジュール

    Pega Email Bot configuration

    3 トピック

    45 分

    Visible to all users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Pega Low-Code App Factory introduction

  • モジュール

    Pega Low-Code App Factory introduction

    2 トピック

    22 分

    Visible to all users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

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