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Application Development
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Module
Application Development
4 Topics
40 mins
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Learn about Pega’s application development capability and how you can create applications using low-code tools like App Studio.
Configuring business conditions
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Module
Configuring business conditions
2 Topics
20 mins
Pega Customer Service 8.8 -
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Creating a new Cosmos application
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Module
Creating a new Cosmos application
2 Topics
30 mins
Pega Platform 8.4 -
Learn to use the New Application wizard to quickly create a Cosmos application and distinguish Cosmos in the application stack.
Customizing a dashboard
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Module
Customizing a dashboard
1 Topic
15 mins
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Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Defining a reporting strategy
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Module
Defining a reporting strategy
3 Topics
20 mins
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Designing reports with multiple sources
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Module
Designing reports with multiple sources
4 Topics
55 mins
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Exploring application data with Insights
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Module
Exploring application data with Insights
1 Topic
15 mins
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Topics
25 mins
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Design reports to analyze case data and provide insight into processes and workflows.
Low-code defined
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Module
Low-code defined
4 Topics
45 mins
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Pega Platform™ provides an application development environment where citizen developers and system architects alike create digital solutions to...
Monitoring your contact center with reports
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Module
Monitoring your contact center with reports
2 Topics
15 mins
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...