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Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
18 Modules
18 Challenges
22 hrs 35 mins
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Continue learning about low-code application development using Pega Platform™.
Pega Cloud Essentials
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Mission
Pega Cloud Essentials
3 Modules
2 hrs
Cloud -
Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Challenges
4 hrs 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Modules
1 hr 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Creating a custom business report
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Challenge
Creating a custom business report
3 Tasks
15 mins
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Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
Designing a mobile app experience
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Challenge
Designing a mobile app experience
4 Tasks
15 mins
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GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...
Designing a mobile app UI
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Challenge
Designing a mobile app UI
3 Tasks
15 mins
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GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...
Configuring business conditions
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Challenge
Configuring business conditions
2 Tasks
5 mins
Pega Customer Service 8.7 -
U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...
Configuring intelligent routing
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Challenge
Configuring intelligent routing
2 Tasks
10 mins
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
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Challenge
Configuring the Email Manager portal
2 Tasks
15 mins
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...