Search
Looking for instructor-led training?
-
Challenge
Auditing changes to the value of fields
2 Tasks
5 mins
-
GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...
-
Challenge
Creating and managing teams of users
5 Tasks
15 mins
-
In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
-
Challenge
Creating users and roles
5 Tasks
10 mins
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
-
Challenge
Debugging application errors
5 Tasks
20 mins
-
As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
-
Challenge
Managing application access
2 Tasks
5 mins
-
GoGoRoad product managers want to restrict access to development on the New Vendor case type so that only approved roles perform updates. Configure...
-
Challenge
Refining an Agile Workbench backlog
6 Tasks
30 mins
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...