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Low-Code App Builder Extended

Customizing a dashboard

Exploring application data with Insights

Gaining insight into business efficiency

Monitoring your contact center with reports

  • Modul

    Monitoring your contact center with reports

    2 Themen

    15 Min.

    Für alle Benutzer sichtbar
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Platform patch releases

  • Modul

    Pega Platform patch releases

    3 Themen

    40 Min.

    Pega Platform Für alle Benutzer sichtbar
  • Get familiar with the benefits and best practices of patch releases in Pega Platform™ to effectively adopt the patch release process and reduce hotfix...

Creating a custom business report

Customizing a dashboard

Leveraging reports in the contact center

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