Search
Controlling the workflow based on a business context for BAs
-
Reto
Controlling the workflow based on a business context for BAs
2 Tareas
15 minutos
-
When customers request roadside assistance, a Manager manually validates whether the customer is enrolled in roadside assistance coverage. To improve...
Creating a child case
-
Reto
Creating a child case
2 Tareas
10 minutos
-
InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request Case Type...
Creating a child Case for BAs
-
Reto
Creating a child Case for BAs
8 Tareas
30 minutos
-
The Microjourney® for a GoGoRoad customer includes initiating the request for service, receiving the service, and for certain membership status...
Creating a custom business report
-
Reto
Creating a custom business report
4 Tareas
15 minutos
-
Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating a new service request
-
Reto
Creating a new service request
4 Tareas
10 minutos
-
U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Creating an Insight
-
Reto
Creating an Insight
2 Tareas
15 minutos
-
Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating Insights for BAs
-
Reto
Creating Insights for BAs
2 Tareas
25 minutos
-
GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating Personas and Channels for BAs
-
Reto
Creating Personas and Channels for BAs
4 Tareas
20 minutos
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across service...
Creating reports that combine data from multiple classes
-
Reto
Creating reports that combine data from multiple classes
2 Tareas
30 minutos
-
The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Creating users and roles
-
Reto
Creating users and roles
4 Tareas
10 minutos
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...