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Completing work on time
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Módulo
Completing work on time
2 Temas
25 minutos
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Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Controlling Case workflow for Business Architects
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Módulo
Controlling Case workflow for Business Architects
6 Temas
1 h 25 minutos
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As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Creating a child Case
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Módulo
Creating a child Case
1 Tema
15 minutos
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Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Creating a Rule
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Módulo
Creating a Rule
5 Temas
45 minutos
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Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Decision tables and trees
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Módulo
Decision tables and trees
4 Temas
35 minutos
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a customer Microjourney
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Módulo
Defining a customer Microjourney
5 Temas
50 minutos
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Designing a mobile app experience
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Módulo
Designing a mobile app experience
2 Temas
25 minutos
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Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing an approval Process
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Módulo
Designing an approval Process
1 Tema
15 minutos
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To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Designing UI for multiple devices
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Módulo
Designing UI for multiple devices
3 Temas
30 minutos
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Escalating late work
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Módulo
Escalating late work
1 Tema
10 minutos
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.