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Activities
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Módulo
Activities
2 Temas
25 minutos
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and Automations
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Módulo
Activities and Automations
3 Temas
35 minutos
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...
Debugging application errors
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Módulo
Debugging application errors
3 Temas
40 minutos
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Architecture and design during the Prepare phase
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Módulo
Architecture and design during the Prepare phase
6 Temas
1 h 30 minutos
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Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Background processing
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Módulo
Background processing
4 Temas
50 minutos
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Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Creating and managing teams of users
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Módulo
Creating and managing teams of users
1 Tema
15 minutos
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Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Pega Express overview for Business Architects
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Módulo
Pega Express overview for Business Architects
6 Temas
1 h 30 minutos
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Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...
Circumstancing Case processing
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Módulo
Circumstancing Case processing
4 Temas
50 minutos
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Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Creating a case from email
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Módulo
Creating a case from email
2 Temas
20 minutos
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Defining a customer Microjourney
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Módulo
Defining a customer Microjourney
5 Temas
50 minutos
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...