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Managing application access

Assessing application performance

  • Challenge

    Assessing application performance

    2 Tasks

    10 mins

    Visible to all users
  • The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Auditing changes to the value of fields

Creating users and roles

Creating a custom business report

Configuring security policies

Creating reports that combine data from multiple classes

  • Challenge

    Creating reports that combine data from multiple classes

    2 Tasks

    30 mins

    Visible to all users
  • The business partners in the Human Resources (HR) department request two reports.

    The first report must track the progress of candidate cases...

Customizing a dashboard

Leveraging reports in the contact center

Organizing and managing access to case attachments

  • Challenge

    Organizing and managing access to case attachments

    4 Tasks

    30 mins

    Visible to all users
  • Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...

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