Search
Creating data relationships in Views
-
Défi
Creating data relationships in Views
4 Tâches
10 mins
-
The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...
Creating users and roles
-
Défi
Creating users and roles
4 Tâches
10 mins
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Creating work status values
-
Défi
Creating work status values
2 Tâches
10 mins
-
GoGoRoad stakeholders want a way to quickly differentiate Assistance Request Cases during the Service and Resolution Stages. To clarify reporting on A...
Debugging application errors
-
Défi
Debugging application errors
4 Tâches
20 mins
-
As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Integrating external customer service data
-
Défi
Integrating external customer service data
5 Tâches
30 mins
-
A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Managing application access
-
Défi
Managing application access
1 Tâche
5 mins
-
GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...
Manipulating application data
-
Défi
Manipulating application data
2 Tâches
20 mins
-
Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...
Manipulating application data for BAs
-
Défi
Manipulating application data for BAs
2 Tâches
20 mins
-
In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Manipulating application data in Dev Studio
-
Défi
Manipulating application data in Dev Studio
3 Tâches
20 mins
-
To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...
Refining an Agile Workbench backlog
-
Défi
Refining an Agile Workbench backlog
5 Tâches
30 mins
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...