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Low-Code App Builder Extended

Customizing a dashboard

Exploring application data with Insights

Gaining insight into business efficiency

Monitoring your contact center with reports

  • Module

    Monitoring your contact center with reports

    2 Rubriques

    15 mins

    Visible to all users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Creating a custom business report

Customizing a dashboard

Leveraging reports in the contact center

Business Architect Essentials

  • Instructor Led Training

    Business Architect Essentials

    5 days

    Pega Platform 8.7 Visible to all users
  • Prepare for the Pega Certified Business Architect (PCBA) exam by learning about the features of App Studio in Pega Platform™, which you can use to...

Mentored Training: Lead System Architect

  • Instructor Led Training

    Mentored Training: Lead System Architect

    16 days

    Pega Platform 8.7 Visible to all users
  • The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...

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