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Looking for instructor-led training?
22 heures 35 mins
Continue learning about low-code application development using Pega Platform™.
Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Design reports to analyze case data and provide insight into processes and workflows.
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Instructor Led Training
Prepare for the Pega Certified Business Architect (PCBA) exam by learning about the features of App Studio in Pega Platform™, which you can use to...
The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...
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