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Extending Service-Level Agreement configurations

Pega Platform applications

Application essentials

Applying NLP for Case classification

  • モジュール

    Applying NLP for Case classification

    1 トピック

    10 分

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Approvals and SLAs

Cascading approvals

Routing Assignments to users

Completing work on time

Automating workflow decisions

Automation shapes in the Case Life Cycle

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