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Sending emails during Case processing

Enabling Pega Customer Decision Hub agents

Escalating late work

Exploring the DX API with Postman

  • チャレンジ

    Exploring the DX API with Postman

    9 タスク

    1時間

    Pega Platform '23 Visible to: All users
  • The Pega Digital Experience (DX) API is a set of model-driven REST API endpoints that help you programmatically view, create, and update Cases and...

Granting robot access and distributing work

  • チャレンジ

    Granting robot access and distributing work

    7 タスク

    30 分

    Visible to: All users
  • To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...

Skipping a process based on business context

Implementing interactions and activities

Importing customer data from a CSV

  • チャレンジ

    Importing customer data from a CSV

    2 タスク

    10 分

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Importing Pega Robot Manager

  • チャレンジ

    Importing Pega Robot Manager

    2 タスク

    15 分

    Visible to: All users
  • MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...

Installing Package Server

  • チャレンジ

    Installing Package Server

    2 タスク

    15 分

    Visible to: All users
  • MyTown wants to assign and manage the execution of automations to appropriate tasks by using the Pega Robot Manager™. The deployment of automations to...

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