As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.

U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...

You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...

The mayor of MyTown wants users to receive email updates when the reported issue is resolved. 

InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...

Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...