Search
Business Architect
-
ミッション
Business Architect
15 モジュール
20 チャレンジ
1 day 3 時間 30 分
-
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Cross-Sell on the Web Extended
-
ミッション
Cross-Sell on the Web Extended
1 ミッション
5 モジュール
9 チャレンジ
14 時間 30 分
-
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Pega Customer Decision Hub Foundation
-
ミッション
Pega Customer Decision Hub Foundation
5 モジュール
7 チャレンジ
4 時間 30 分
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Digital Messaging
-
ミッション
Pega Digital Messaging
8 モジュール
6 チャレンジ
6 時間 10 分
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Pega Express Delivery
-
ミッション
Pega Express Delivery
8 モジュール
8 時間 45 分
-
Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Architecture and design during the Prepare phase
-
モジュール
Architecture and design during the Prepare phase
6 トピック
1時間 30 分
-
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Pega Express overview for Business Architects
-
モジュール
Pega Express overview for Business Architects
6 トピック
1時間 30 分
-
Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...
Defining a customer Microjourney
-
モジュール
Defining a customer Microjourney
5 トピック
50 分
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Digital messaging
-
モジュール
Digital messaging
3 トピック
25 分
-
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
The Discover phase and your MLP
-
モジュール
The Discover phase and your MLP
12 トピック
1時間 55 分
-
Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...