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Adding a duplicate Case search for BAs
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Reto
Adding a duplicate Case search for BAs
4 Tareas
15 minutos
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In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding a duplicate Case Type search
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Reto
Adding a duplicate Case Type search
3 Tareas
10 minutos
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InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...
Adding a new property to an existing entity
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Reto
Adding a new property to an existing entity
4 Tareas
20 minutos
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Adding clickstream data to a customer profile
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Reto
Adding clickstream data to a customer profile
6 Tareas
30 minutos
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U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to its customers on its website. The data scientists want to...
Adding dynamic functionality to a button
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Reto
Adding dynamic functionality to a button
2 Tareas
10 minutos
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to Views
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Reto
Adding fields to Views
4 Tareas
20 minutos
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Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Adding optional Actions to a workflow
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Reto
Adding optional Actions to a workflow
1 Tarea
5 minutos
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InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...
Adding optional actions to a workflow for BAs
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Reto
Adding optional actions to a workflow for BAs
2 Tareas
10 minutos
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GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Adding Portals and landing pages in Constellation applications
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Reto
Adding Portals and landing pages in Constellation applications
5 Tareas
30 minutos
Pega Platform '23 -
Sweet Life stakeholders have decided to create different Portals so that the users of their Tell Us More application only have access to the...
Approving work
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Reto
Approving work
1 Tarea
5 minutos
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The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...