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  • Mission

    Case Management Foundation

    13 Modules

    13 Challenges

    9 hrs 5 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

  • Mission

    Pega Robot Manager

    12 Modules

    11 Challenges

    14 hrs 22 mins

    Visible to all users
  • Discover how Pega Robot Manager™ is used to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into the...

  • Mission

    Pega Robotic Process Automation Overview

    1 Module

    1 hr 15 mins

    Visible to all users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

  • Mission

    Robotics System Architect

    15 Modules

    10 Challenges

    17 hrs 31 mins

    Visible to all users
  • PATCH UPDATE: Note that this mission version is based on 19.1.66 of Pega Robot Studio. Learn the basic functionality, process flow, terminology, and...

  • Module

    Adding optional actions to a workflow

    3 Topics

    25 mins

    Visible to all users
  • Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

  • Module

    Attaching PDF files to a case

    2 Topics

    20 mins

    Visible to all users
  • Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

  • Module

    Automating decisions with decision tables

    3 Topics

    30 mins

    Visible to all users
  • Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

  • Module

    Automating decisions with decision trees

    3 Topics

    25 mins

    Visible to all users
  • Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

  • Module

    Automating workflow decisions

    2 Topics

    20 mins

    Visible to all users
  • Automate decision-making to reduce processing time and ensure consistency between cases.

  • Module

    Case Management

    11 Topics

    1 hr 35 mins

    Visible to all users
  • Learn about Pega’s Case Management capability

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