Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Apply defined styles to UI controls and elements to improve application branding and appearance.

Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

Automate decision-making to reduce processing time and ensure consistency between cases.

In this module, you learn about the skin rule form and how to create a Center of Excellence (COE) layer that implements your company brand.

Define fields to capture user input and present data to users. Add fields to views to define and tailor the user interface (UI) for each step of the...

Learn about Pega’s Case Management capability

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.