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Routing work to users
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Reto
Routing work to users
2 Tareas
10 minutos
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Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...
Routing work to users for BAs
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Reto
Routing work to users for BAs
2 Tareas
15 minutos
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In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...
Running application-level test coverage
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Reto
Running application-level test coverage
2 Tareas
10 minutos
Pega Platform 8.7 -
As an application developer, capture the test coverage of your Pega Platform™ application. Test coverage metric can be used to understand if there are...
Sending emails during Case processing
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Reto
Sending emails during Case processing
1 Tarea
15 minutos
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The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Nota: The framework of this challenge uses the Constellation...
Setting Case Status
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Reto
Setting Case Status
1 Tarea
20 minutos
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After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...
Setting up data ingestion
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Reto
Setting up data ingestion
7 Tareas
40 minutos
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Skipping a Process based on a business context for BAs
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Reto
Skipping a Process based on a business context for BAs
2 Tareas
10 minutos
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Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...
Skipping a process based on business context
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Reto
Skipping a process based on business context
1 Tarea
10 minutos
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Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...