Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...

GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...

Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...

At TGB, candidates for an open position are interviewed by multiple team members. The existing interview Process in the HRApps application only allows...

GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

Currently, the Candidate Case Type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the Case at the...

The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.

Your Lead System Architect (LSA) has...

When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...