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Creating a fraud prediction

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    Creating a fraud prediction

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  • U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...

Creating Personas and Channels for BAs

Creating users and roles

Designing a Case Life Cycle

Designing a Case Life Cycle for BAs

Designing a mobile app experience

Enabling Pega Customer Decision Hub agents

Escalating late work

Establishing Service-Level Agreements for BAs

Examining the Case Type Backlog

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