Search
Adding a duplicate Case search for BAs
-
チャレンジ
Adding a duplicate Case search for BAs
4 タスク
15 分
-
In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding a duplicate Case Type search
-
チャレンジ
Adding a duplicate Case Type search
3 タスク
10 分
-
InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...
Adding and configuring adapters
-
チャレンジ
Adding and configuring adapters
2 タスク
15 分
-
With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
-
チャレンジ
Adding framework components to a solution
8 タスク
45 分
-
The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Adding optional Actions to a workflow
-
チャレンジ
Adding optional Actions to a workflow
1 タスク
5 分
-
InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...
Adding optional actions to a workflow for BAs
-
チャレンジ
Adding optional actions to a workflow for BAs
2 タスク
10 分
-
GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Attaching PDF files to a case
-
チャレンジ
Attaching PDF files to a case
2 タスク
10 分
-
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Enforcing Service-Level Agreements
-
チャレンジ
Enforcing Service-Level Agreements
1 タスク
15 分
-
You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...
Applying advanced automation techniques and best practices
-
チャレンジ
Applying advanced automation techniques and best practices
5 タスク
35 分
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Approving work for BAs
-
チャレンジ
Approving work for BAs
5 タスク
20 分
-
In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...