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Creating a custom business report

Configuring application rulesets

Configuring business conditions

  • Challenge

    Configuring business conditions

    2 Tasks

    5 mins

    Visible to all users
  • U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...

Creating reports that combine data from multiple classes

Creating a new application ruleset

  • Challenge

    Creating a new application ruleset

    3 Tasks

    10 mins

    Pega Platform 8.5 Visible to all users
  • Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...

Creating an Insight

  • Challenge

    Creating an Insight

    2 Tasks

    15 mins

    Pega Platform 8.8 Visible to all users
  • Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

Customizing a dashboard

Merging a development branch

Skimming a ruleset

Leveraging reports in the contact center

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