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  • Module

    Customizing a dashboard

    3 Topics

    25 mins

    Visible to all users
  • Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.

  • Module

    Designing a mobile app experience

    6 Topics

    45 mins

    Visible to all users
  • Mobile app experiences built with Pega Platform™ can be configured for each user role or persona. Learn how to personalize the theme colors of a...

  • Module

    Designing reports with multiple sources

    6 Topics

    1 hr 5 mins

    Visible to all users
  • You learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports...

  • Module

    Designing UI for multiple devices

    6 Topics

    55 mins

    Visible to all users
  • Preview your application for mobile phones and tablets to ensure a positive user experience (UX), no matter which device users prefer.

  • Module

    Gaining insight into business efficiency

    6 Topics

    50 mins

    Visible to all users
  • Design reports to analyze case data and provide insight into processes and workflows.

  • Module

    Mobile apps for Pega applications

    3 Topics

    25 mins

    Visible to all users
  • Learn how to configure delivery options for a mobile app for a Pega Platform™ application.

  • Module

    Offline processing for mobile apps

    7 Topics

    1 hr 20 mins

    Visible to all users
  • Pega PlatformTM provides the support for offline processing in mobile apps. Offline-enabled mobile apps allow users to create cases and work on...

  • Challenge

    Creating a custom business report

    4 Tasks

    15 mins

    Visible to all users
  • Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

  • Challenge

    Creating reports that combine data from multiple classes

    3 Tasks

    30 mins

    Visible to all users
  • The business partners in the Human Resources (HR) department request two reports.

    The first report must track the progress of candidate cases...

  • Challenge

    Customizing a dashboard

    3 Tasks

    30 mins

    Visible to all users
  • During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...

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