
Search
Looking for instructor-led training?
Assessing application performance
-
Challenge
Assessing application performance
2 Tasks
10 mins
-
The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
Creating a custom business report
-
Challenge
Creating a custom business report
3 Tasks
15 mins
-
Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...
Designing a mobile app experience
-
Challenge
Designing a mobile app experience
4 Tasks
15 mins
-
GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...
Creating reports that combine data from multiple classes
-
Challenge
Creating reports that combine data from multiple classes
2 Tasks
30 mins
-
The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate cases...
Customizing a dashboard
-
Challenge
Customizing a dashboard
2 Tasks
30 mins
-
During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...
Deploying a mobile app for Pega Platform
-
Challenge
Deploying a mobile app for Pega Platform
2 Tasks
30 mins
-
The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...
Leveraging reports in the contact center
-
Challenge
Leveraging reports in the contact center
4 Tasks
15 mins
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Reviewing log files
-
Challenge
Reviewing log files
1 Task
15 mins
-
Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...