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Case Management Foundation

  • Mission

    Case Management Foundation

    14 Module

    14 Challenges

    7 Std. 55 Min.

    Für alle Benutzer sichtbar
  • Begin your journey to learn about Pega’s Case Management capability.

Case Management Intermediate

Low-Code App Builder

Low-Code App Builder Extended

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Module

    3 Challenges

    1 Std. 30 Min.

    Pega Customer Service 8.7 Für alle Benutzer sichtbar
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    8 Module

    7 Challenges

    5 Std. 40 Min.

    Für alle Benutzer sichtbar
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Adding optional actions to a workflow

Attaching PDF files to a case

Extending service-level agreement configurations

Approvals and SLAs

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