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Creating a data relationship
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Reto
Creating a data relationship
2 Tareas
15 minutos
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The mayor of MyTown asks you, the town project manager, to enable residents who report problems online to enter contact information and list any...
Creating and setting application variables
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Reto
Creating and setting application variables
2 Tareas
15 minutos
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GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request Case Type that uses a custom Condition to skip...
Creating a Digital Messaging interface
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Reto
Creating a Digital Messaging interface
2 Tareas
10 minutos
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U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...
Validating data against business logic
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Reto
Validating data against business logic
1 Tarea
10 minutos
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Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...
Validating data in Dev Studio
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Reto
Validating data in Dev Studio
2 Tareas
10 minutos
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GoGoRoad customers with Standard coverage provide credit card information during the Submission Stage of an Assistance Request Case to pay for...
Saving data to a system of record
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Reto
Saving data to a system of record
3 Tareas
10 minutos
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The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
Standardwerte für Eigenschaften festlegen
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Reto
Standardwerte für Eigenschaften festlegen
4 Tareas
10 minutos
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Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Sending emails during Case processing
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Reto
Sending emails during Case processing
1 Tarea
15 minutos
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The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Nota: The framework of this challenge uses the Constellation...
Escalating late work
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Reto
Escalating late work
1 Tarea
10 minutos
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...
Simulating an external data source
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Reto
Simulating an external data source
3 Tareas
10 minutos
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...