Begin your journey to learn about Pega’s Case Management capability.

Continue learning about case management using Pega Platform™.

An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.

Continue learning about low-code application development using Pega Platform™.

In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...

InsCorp wants to ensure that only one assistance request case is processed for each request. Customers that send assistance requests might have...

InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...