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Building models with Pega machine learning
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Défi
Building models with Pega machine learning
6 Tâches
15 mins
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U+ Bank implements Customer Decision Hub™ to determine which credit card offer to show a customer on the bank's website. To reduce the number of...
Business operations environment
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Défi
Business operations environment
1 Tâche
5 mins
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The End-to-end Pega Customer Decision Hub™ Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Calculating fields using decision tables
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Défi
Calculating fields using decision tables
2 Tâches
15 mins
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GoGoRoad stakeholders want to ensure customer satisfaction by allowing the application of discounts based on whether the service provider is on time...
Pausing and resuming case processing
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Défi
Pausing and resuming case processing
1 Tâche
10 mins
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service Stage, the customer...
Designing a Case Life Cycle
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Défi
Designing a Case Life Cycle
8 Tâches
30 mins
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The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.
To achieve this goal...
Setting Case Status
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Défi
Setting Case Status
1 Tâche
20 mins
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After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...
Case-Typ „Backlog“ untersuchen
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Défi
Case-Typ „Backlog“ untersuchen
11 Tâches
30 mins
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Sie sind gerade als Pega Business Architect in das GoGoRoad-Anwendungsentwicklungsprojekt eingestiegen.
GoGoRoad ist ein Kfz-Serviceunternehmen, das...
Challenging a Predictive Model
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Défi
Challenging a Predictive Model
3 Tâches
10 mins
Pega Customer Decision Hub '23 -
U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on the U+ Bank website. The bank makes a...
Loading actions and treatments from file
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Défi
Loading actions and treatments from file
4 Tâches
10 mins
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U+ Bank recently completed a pilot project to show an offer, the Standard credit card, to all customers who log in to their account page on the...
Coaching a sales representative
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Défi
Coaching a sales representative
3 Tâches
10 mins
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Sophia Anderson is the sales manager for North America. Sophia has a new member on her team named Noah Smith. Sophia notices that Noah is...